Privacy Policy
Last updated October 23, 2026
The short version: your notes stay on your Mac. We keep your email address, your plan and how many AI questions you've used. When you ask the AI something, the notes it needs pass through our server to our AI provider to write the answer, and we don't keep them. We never sell your information and we don't show ads.
DownNote is run by Davin Joseph Leggett ("we", "us"), doing business as DownNote. This policy explains what information the DownNote app and this website collect, why, and what you can do about it. Questions? Email hello@downnote.app.
Your notes
Your projects and pages are saved on your own Mac, not on our servers. We can't see them.
When you use an AI feature (asking a question, summarizing, or finding a page), the DownNote app sends your question and the notes needed to answer it to our server, which passes them to our AI provider, Anthropic, to write the answer. Our server doesn't store your notes or questions. Anthropic processes them under its commercial terms, which say it doesn't use this data to train its AI models, and keeps it only for a limited time for safety and abuse checks.
Documents you import (PDF, Word or text files) are read on your Mac and saved there as pages. They're only sent anywhere if you use an AI feature on them, as described above.
What we collect
- Account: your email address, used to sign you in with a one-time code and to contact you about your account.
- Plan and usage: which plan you have and how many AI questions you've used this month, so we can apply your plan's limits.
- Payments: handled by our payment processor. We see that you paid, your plan and your billing country, but never your full card number.
- Waitlist: if you join the waitlist on this website, we keep your email address to tell you when DownNote launches.
- Support: anything you send us by email.
We don't use advertising trackers, and this website doesn't use cookies for tracking.
Who helps us run DownNote
We use a small number of service providers, who may only use your information to provide their service to us:
- Supabase: accounts, plans and usage counts.
- Anthropic: the AI that answers questions and writes summaries.
- Brevo: sends sign-in codes and account emails.
- Our payment processor (such as Stripe): handles payments and subscriptions.
- Cloudflare: hosts this website and forwards email sent to downnote.app addresses.
We don't sell or rent your personal information, and we don't share it for advertising. We may share information if the law requires it, or to protect DownNote or its users from fraud or abuse.
How long we keep it
We keep your account information while you have an account. If you ask us to delete your account, we delete your email, plan and usage records within 30 days, except records we must keep for tax or legal reasons, such as payment records. Notes on your Mac are yours to keep or delete.
Your choices and rights
- Ask for a copy of the information we have about you, or ask us to correct or delete it, by emailing hello@downnote.app.
- Leave the waitlist at any time by replying to any email from us or emailing us.
- Use DownNote without the AI features, and nothing from your notes leaves your Mac.
Depending on where you live, you may have additional rights under laws such as the GDPR or the California Consumer Privacy Act. We'll honor those requests too.
Security
Connections to our servers are encrypted. Your sign-in is stored encrypted in your Mac's keychain. No system is perfectly secure, but we work to protect your information and will tell you promptly if a breach affects you.
Children
DownNote isn't meant for children under 13, and we don't knowingly collect information from them. If you believe a child has given us information, email us and we'll delete it.
Changes
If we change this policy in a meaningful way, we'll update the date above and tell account holders by email or in the app before the change takes effect.